The California Public Utilities Commission (CPUC) has summarized relevant information on wildfires, including investigations, de-energizations and wildfire mitigation. Information and updates can be found on the CPUC website.
Importantly, consumer protections are in place for utility customers who are victims of wildfires. Utilities cannot disconnect wildfire-impacted customers for nonpayment or bill customers whose homes are not capable of receiving utility services. Utilities must waive deposit requirements for residents seeking to re-establish service. Customers may file complaints by contacting the CPUC Consumer Affairs Branch by calling 800-649-7570 (Monday through Friday, 8:30 AM to 4:30 PM).
Electricity:
Southern California Edison (SCE) – SCE.com/LocalPlanning or call 800-655-4555. View instructions on how to obtain electricity on properties with destroyed structures.
In February 2019, SCE filed its 2019 Wildfire Mitigation Plan with the CPUC to show what SCE will do to further reduce the risk of fire ignitions caused by utility infrastructure. SCE also established a temporary maintenance yard on private property located on Stuart Ranch Road at Civic Center Way as a reporting location for personnel, vehicle parking and material storage, and to reduce vehicle trips to facilitate repairs throughout the City. View the SCE Notice or visit SCE.com/safety/wildfire for more information.
As part of its wildfire mitigation plan, SCE has prepared the “Right Tree, Right Place” brochure with information for residents who are in the process of planning for rebuilds regarding where and what types of trees will be planted.
Policy for providing electricity to properties with destroyed structures:
SCE must approve the meter location prior to City issuance of electrical permits for properties impacted by the Woolsey Fire. Electrical service may be considered for habitable structures, such as primary residences, guest houses or pool houses, where it is deemed safe. Electrical service may also be considered for the purposes of operating specific equipment, such as irrigation controllers, pool equipment and vehicular access gates. View instructions on how to obtain electricity on properties with destroyed structures.
Gas:
SoCalGas – SoCalGas.com/fires
The SoCalGas website is being updated with new information, including information on expedited service connections, to help residents affected by the fire. To restore gas service, call the Customer Call Center at 877-238-0092.
SoCal Gas Restaurant Energy Efficiency Program: SoCalGas offers a comprehensive Restaurant Energy Efficiency Program that provides both immediate tools and long-term solutions for restaurants looking to save energy and reduce operational costs. The program begins with a Restaurant Energy Efficiency Starter Kit containing essential items like a Turbo Pot Aluminum Frying Pan, pre-rinse spray valve, aerators, and other energy-saving equipment. Beyond the starter kit, restaurants can access various rebates for energy-efficient equipment upgrades across multiple categories including ovens, fryers, griddles, and steamers, with specific efficiency requirements for each type of equipment. The program includes access to no-cost energy-efficient surveys, ongoing business rebates, and energy-saving tips and tools through socalgas.com/BusinessRebates.
For more information, check out the Restaurant Energy Efficiency Starter Kit.
Water:
Los Angeles County Department of Public Works (DPW), Waterworks District No. 29 – https://dpw.lacounty.gov/rebuild/
For all questions regarding fire rebuilds, water meters, or fire flow availability, call 877-637-3661 or visit the Malibu office at 23533 Civic Center Way (near the Library).