The City of Malibu and our partner agencies are dedicated to supporting our community in recovery efforts during and after the Palisades and Franklin Fires. Below is a comprehensive list of essential resource providers and contact information, for both businesses and residents. These services can help you begin rebuilding and addressing the challenges our community members are facing due to these disasters.
| Department | Service | Contact |
|---|---|---|
| LA County Dept. of Aging and Disabilities | Supportive services to older and disabled adults. | AD.LACounty.gov (213) 291-0028 |
| LA County Dept. of Animal Care and Control | Animal rescue for animals plus food, shelter and boarding. | AnimalCare.LACounty.gov |
| LA County Dept. of Assessor’s Office | Tax relief if your property is damaged or destroyed. | Assessor.LACounty.gov/Tax-Relief/Disaster-Relief (213) 974-8658 |
| LA County Dept. of Child Support Services | Child support assistance for those who lost their source of income because of the fire. | CSSD.LACounty.gov (866) 901-3212 |
| LA County Dept. of Mental Health | Referrals for mental health counseling, resources, crisis intervention and triage. | DMH.LACounty.gov (800) 854-7771 or 988 (Available 24/7) |
| LA County Dept. of Public Health | Resources for safe cleanup, food safety, public health services and guidelines for onsite wastewater and private wells. | PublicHealth.LACounty.gov/Media/Wildfire Environmental Health Hotline: (888) 700-9995 Public Health Hotline: (833) 540-0473 |
| LA County Dept. of Social Services | Disaster assistance through General Relief, CalWorks, CalFresh and MediCal programs. | DPSS.LACounty.gov DPSS Customer Service Center: (866) 613-3777 IHSS Helpline: (888) 822-9622 |
| LA County Dept. of Public Works – Building and Safety | Assistance with rebuilding and permitting. | DPW.LACounty.gov/Building-And-Safety |
| LA County Dept. of Regional Planning | Long-range planning, land development counseling and zoning for properties in unincorporated LA County. | Planning.LACounty.gov (213) 974-6411 |
| LA County Dept. of Treasurer Tax Collector | Tax relief if your property is damaged or destroyed. | CSSD.LACounty.gov (866) 901-3212 |
| Emergency Network LA (ENLA) | Connections to partner organizations who can provide a range of services. | ENLA.org |
| Greater LA County American Red Cross | Assist families and communities recovering from disasters. | (800) 675-5799 |
| The Salvation Army | Provide clothing, homegoods and more. | Cal.SalvationArmy.org (562) 264-3600 |
| Tzu Chi Foundation | Provides support during and after emergencies. | Info@TzuchiUS (909) 447-7799 |
| United Policy Holders | Trustworthy information for consumers of all types of insurance. | Info@UpHelp.org |
| BGCM Disaster Relief Center | 23357 Pacific Coast Hwy. | Wed-Fri 10a to 5p, Saturday 11a to 4p |
| BGCM Emergency Relief Fund | 23357 Pacific Coast Hwy. | Wed-Fri 10a to 5p, Saturday 11a to 4p |
| BGCM Wellness Center | 23357 Pacific Coast Hwy. | contact 310-457-6801 ext 74141, wellnessinfo@bgcmalibu.org |
| Department | Service | Contact |
|---|---|---|
| LA County Dept. of Consumer and Business Affairs | Services for consumers, tenants and landlords, homeowners businesses and communities. | DCBA.LACounty.gov Within LA County: (800) 593-8222 Outside LA County: (213) 974-1452 |
| LA County Dept. of Economic Opportunity | Small Business Concierge: Technical assistance, financial resources and referrals for insurance claims, no-cost legal aid, grants, loans and contracting opportunities. | Opportunity.LACounty.gov Office of Small Business: (844) 432-4900 |
| LA County Dept. of Economic Opportunity | Workforce Development Team: Partners with 18 America’s Job Centers of California and supports the Business Technical Assistance Program. | Opportunity.LACounty.gov America’s Job Centers: (888) 226-6300 |
| LA County Dept. of Regional Planning | Long-range planning, land development counseling and zoning for properties in unincorporated LA County. | Planning.LACounty.gov (213) 974-6411 |
| LA County Dept. of Public Social Services | Disaster assistance through CalWorks, employer services, restaurant resources, skills training and more. | DPSS.LACounty.gov DPSS Customer Service Center: (866) 613-3777 IHSS Helpline: (888) 822-9622 |
| LA County Dept. of Public Works – Building and Safety | Assistance with rebuilding and permitting. | DPW.LACounty.gov/Building-And-Safety Public Works General Information: (626) 458-5100 |
| LA County Dept. of Treasurer and Tax Collector | Tax relief if your property is damaged or destroyed. | TTC.LACounty.gov (213) 974-2111 |
| Department/Organization | Service | Contact |
|---|---|---|
| California Department of Insurance – Wildfire Resources | Wide range of insurance related resources for those affected by California wildfires. These resources include residential insurance company contact lists, tips for avoiding insurance scams, tips for wildfire claimants and more. | www.insurance.ca.gov/01-consumers/140-catastrophes/WildfireResources.cfm (800) 927-4357 |
| LOTI | LOTI is a nonprofit organization that assists with recovery through expert guidance, organized claims and faster payouts. | www.loti.com (888) 488-5684 |